Exchange is possible within 15 days from the day of purchase with a valid receipt.
The product must be returned in original packaging and good condition.
The product must be unused, showing no signs of wear.
In case of returns, the client is responsible for all shipping charges.
No merchandise will be accepted until the shipping charges are covered.
Only returns regarding the change of shoe size are accepted.
We don't accept the return of merchandise for money back.
Return requests because of a product defect can be submitted within 30 days of delivery. The client is responsible for the shipping charges. However, if it is confirmed that the product is indeed defective Sanyako will repair or replace the product and the shipping costs will be reimbursed